TERMS AND CONDITIONS
DISCLAIMER/ POLICIES
NO credit will be given for golf clubs if they have any of the following features:
Clubs that are not received in the condition category submitted will be subjected to poor condition price evaluation. Please view our condition scale to better clarify the condition category of your item(s). Shop wear will not qualify for new pricing. Our new price category is 100% brand new without a single mark on the club(s).
Wedges with rust on the club face will not be accepted.
Clubs that have sky marks, dings, dents, or rattles will not be accepted.
TOUR GOLF EXCHANGE will not accept any non factory installed shafts.
Incomplete sets or clubs that do not match will not be accepted.
Iron Sets that do not have at least 5 consecutive clubs will not be accepted.
Returns of clubs must be issued a return authorization number before returns are accepted. Please contact us with any return requests. We accept returns 10 days from purchase. Clubs must be returned in the same condition as purchased. Buyer will be responsible for return shipping and a 10% restocking fee. We do not accept returns on any Scotty Cameron items. No cancellation policy. Return rules will be applied to orders that customer wishes to cancel.
CONDITION GUIDE
Brand new:
Never been hit. Ever! This literally means brand spanking new. Never seen a ball, course, or the range.
Below average:
Maybe you got a little frustrated? Took out a tee marker? Lets just say more wear and tear than most clubs, but still playable.
Average:
Typical wear and tear throughout the club head. Played some solid rounds. Time to find a new home.
FREQUENTLY ASKED QUESTIONS
FAQs:
Q:How and when does the club seller get paid?
A:We aim to get you paid as quickly as possible. Depending upon the payment method selected TOUR GOLF EXCHANGE processes payment within 48 hours of receiving and inspecting golf clubs.
Q:What if my clubs are not on the list?
A: We understand that not every club manufactured has made it on to our Value Guide. Please email us at info@tourgolfexchange.com, so we can give you a quote.
Q: Do you buy tour issued golf clubs or upgraded shafts?
A: Absolutely! Email us for a quote.
Q: Who pays the shipping charges?
A: We do! We offer a free shipping label for shipments over $100.
Q: Do you purchase clubs outside the United States?
A: Of course! Email us for a quote.
Q:What is your return policy?
A: We accept returns 10 days from purchase. Clubs must be returned in the same condition as purchased. Buyer will be responsible for return shipping and a 10% restocking fee. We do not accept returns on any Scotty Cameron items.
Q: Are your clubs new or used?
A: Both. We sell pre-owned golf clubs but also offer many brand new items. All new items are specified as new.
Q: The loft on a driver photo doesn't match the description. How do I know which is correct?
A: The first product photo for every product is the stock product photo. All others photos are of the actual item in inventory, and will be the club you are purchasing.
PRIVACY POLICY
This platform Privacy Policy applies to the platforms and apps where it appears.
This platform Policy describes how we treat personal information on the platforms where it is located. Your use of this platform indicates you agree to our collection, use and disclosure of your information as described in this Privacy Policy.
We collect information from and about you.
We collect contact information. For example, we might collect your name and email address if you create an account on our platform.
We may also collect your phone number and mailing address. We may also collect your username and password if you connect to our platforms with your social media account.
We collect payment information. For example, we collect your credit card number and your billing and shipping information if you place an order.
We collect information you submit or post. We collect the information you post in a public space on our platform. We may collect information about you if you complete a survey. We may also collect information if you post blog entries or comments.
We collect other information. If you use our platform, we may collect information about the browser you're using. We might look at what platform you came from, or what platform you visit when you leave us.
We collect information in different ways.
We collect information directly from you. For example, if you sign up for our emails or make a purchase. We also collect information if you contact us.
We collect information from you passively. We use tracking tools like browser cookies and web beacons to collect information from you. We collect information about users over time when you use this platform. We may allow third parties to collect personal information this way. These third parties may collect information about your online activities over time and across different websites when you use our platforms.
We get information about you from third parties. For example, our business partners may give us information about you. Social media platforms may also give us information about you.
We combine information. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.
We use information to respond to your requests or questions. For example, we may use your information to respond to your feedback.
We may also use your information to notify you if you win a contest or make a purchase.
We use information to improve our products and services. We may use your information to make our platform and products better. We might use your information to customize your experience with us.
We use information for security purposes. We may use your information to protect our company, our customers, and our platforms.
We use information for marketing purposes. For example, we might provide you with information about new products and special offers. We might also use your information to serve you ads about products and offers. We might tell you about new features or updates. If you register with us, we'll enroll you in our email newsletter.
We use information to communicate with you. For example, we may contact you about your feedback or our relationship. We might also contact you about this platform Privacy Policy or our platform Terms.
We use information as otherwise permitted by law or as we may notify you. We will get your consent as required to by law.
We may share information with third parties.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who provide marketing services for us. We also share information with companies that help us operate our platforms or run a promotion. We may also share information with companies that help us fulfill customer requests.
We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. This includes sharing information with the US government. We might share information if we are investigating potential fraud. This might include fraud we think has happened during a promotion. If you are the winner of a contest, we may also share your information with anyone who requests a winner's list.
We may share information with a successor to all or part of our business. For example, if part of our business is sold we may include customer information as part of that transaction.
We may share information for other reasons we may describe to you.
You have certain choices about how we use your information.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional email you get from us. Even if you opt out of getting our marketing messages, we will still send you transactional messages. These include responses to your questions.
If you object to our use of your information for direct marketing purposes, please email us at info@tourgolfexchange.com.
You can control certain cookies and tracking tools. Our Do Not Track Policy: Some websites have "do not track" features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.
These platforms are not intended for children.
Our platforms are meant for adults. We do not knowingly collect personally identifiable information from children under the age of 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at info@tourgolfexchange.com. You can also write to us at the address listed at the end of this policy.
We use standard security measures.
The Internet is not 100% secure. We cannot promise that your use of our platforms will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We keep personal information as long as it is necessary or relevant for the practices described in this platform Policy. We also keep information as otherwise required by law.
We keep personal information as long as it is necessary or relevant for the practices described in this policy.
We may link to third party platforms or services we don't control.
This platform may contain links to other platforms. We are not responsible for the privacy practices of other platforms. We encourage our users to be aware when they leave our platform. Read the privacy statements of other platforms carefully. This privacy statement applies solely to information collected by this platform.
Feel free to contact us if you have more questions.
If you have any questions about this policy or want to access, delete or correct your information, please email us at info@tourgolfexchange.com
or you can write us at:
TOUR GOLF EXCHANGE
32531 N Scottsdale Rd
Suite 105-154
Scottsdale AZ 85266
We may update this platform Privacy Policy.
From time to time we may change our privacy policies. We will notify you of any material changes to our platform Privacy Policy as required by law. We will also post an updated copy on our platform. Please check our platform periodically for updates.